At SM STORE, customer satisfaction is our top priority. However, due to the digital nature of our products, we have a strict no refund policy once a product is purchased and delivered.
📦 Digital Product Policy
All products sold on store.sarojmeher.com — including but not limited to software, eBooks, online courses, tools, and digital downloads — are non-refundable. Once a digital product is delivered or accessed, we cannot issue a refund.
❌ Exceptions to Refund
Refunds may only be considered under the following circumstances:
- You were charged twice for the same product.
- The product you purchased is inaccessible or broken, and our support team is unable to resolve the issue within 3 business days.
If your case qualifies under these conditions, please contact us with:
- Order ID
- Payment receipt
- Clear explanation of the issue
We will review and respond within 48–72 hours.
🛠️ Support Before Refund
If you face any issue with your purchase, we encourage you to contact our support team first. Most issues are resolved quickly without needing a refund.
📧 Email: [email protected]
📱 Phone: 7377368143
📌 By purchasing from SM STORE, you agree to this refund policy.
Thank you for understanding and supporting digital creators.